The Programming Manager helps bring creative talent and acclaimed productions from around the world to Austin.  Reporting to the Associate Director of Booking & Sales, the Programming Manager is part of the artistic and events team.  The Programming Manager supports the team’s administrative processes across the entire program portfolio, including Broadway in Austin, the Texas Welcomes concerts and comedy series, the curated Texas Performing Arts season, and facility rentals.  To learn more about Texas Performing Arts and our programming, please visit https://texasperformingarts.org/about-us/employment. 

​

Salary Range 

$50,000+ depending on qualifications.  

 

Responsibilities 

• Calendar Management: Place and revise holds within the venue calendar system. Send availabilities and hold statuses upon request. Update calendar entries and event statuses. Review and respond to inbound venue usage inquiries. (20%)  

• Contracting: Manage the programming department’s contract workflow. Create and issue event agreements using standard contract templates. Prepare received artist/agent agreements for review. Collect technical and hospitality rider markups. Coordinate TPA and UT contract review and signature. Facilitate and track contract steps within the contract lifecycle management system. (30%) 

• Booking & Sales: Conduct venue rental outreach. Negotiate details for non-ticketed rentals. Conduct artist history, sales, market, and industry research. Respond to programming inquiries when appropriate. Assist in preparing booking offers and facility usage quotes. Track statuses of offers and quotes. Prepare letters of intent for confirmed engagements. (20%) 

• Event Support: Represent the programming team at events when required. Provide backup coverage for other programming/events team members when required. (10%) 

• Settlement: Create/distribute pre-settlement documents. Participate in or lead event settlement when required. Assist in preparing flash reports, event P&L statements, and season financial analyses. (10%) 

• Administration: Provide administrative support to the programming and event management teams. Serve as backup for the Assistant to the Executive and Artistic Director. Assist with staff and artist travel arrangements and expense reconciliations. Develop and review departmental budgets and reports. Oversee the department’s digital files and archives. Ensure timely and complete distribution of programming information to all departments. (10%) 

• Perform other related functions as assigned. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described

Required Qualifications 

• At least three (3) years of experience in live event programming with a venue, agency, promoter, not-for-profit organization, or touring production. 

• Demonstrated familiarity with the live event booking and contracting process.  Strong working knowledge of standard contract terms and industry practices. 

• Demonstrated ability to successfully manage details of concurrent projects with integrity, professionalism, and financial responsibility. 

• Demonstrated positive attitude, flexibility with working assignments, and a willingness to learn and adapt.  

• Demonstrated excellent organizational skills.  

• High level of proficiency with office technology such as Excel, PowerPoint, Word, Outlook, Slack, and Zoom.   

• Effective Communications: Demonstrated understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 

• Accuracy and Attention to Detail: Demonstrated understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. 

• Service Excellence: Demonstrated knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. 

• Problem Solving: Demonstrated knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. 

• Relevant education and experience may be substituted as appropriate. 

 

Preferred Qualifications 

• Experience in an arts presenting organization; arts producing organization; university-based organization; or multi-venue performing arts organization.  

• Experience with a wide range of live performance genres (Broadway, concerts, comedy, dance, opera, theater, performance, etc). 

• Established relationships with talent agencies, artist managers, peer venues, or artists. 

• Knowledge of performing arts center standards and practices such as theatrical work rules, typical needs of touring productions, and common expectations of visiting artists.   

• More than the minimum required level of experience. 

• Demonstrated commitment to diversity, equity, and inclusion in past work roles. 

• Demonstrated ability to solve complex problems within standardized policies and procedures.  

• Interest in and strong commitment to the mission and programs of Texas Performing Arts. 

• Relevant professional training or credentials. 

 

Driving Required: This job requires a driver's license. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. 

 

Working Conditions 

• This position is eligible for a Flexible Work Arrangement (FWA), a combination of on-site and remote work. FWAs are subject to manager approval and may shift due to changes in business needs.  

• Repetitive use of a keyboard at a workstation. Prolonged screen time. 

• Regular and punctual attendance at workplace with flexibility for early morning, evening and weekend work related to performances and special events.  

• Must be able to operate a University vehicle and be comfortable driving at night, in heavy traffic, and with transporting passengers and materials. 

• Must be able to purchase products regulated by the Texas Alcoholic Beverage Code. 

• Use of manual dexterity. 

• Climbing of stairs. 

• Pushing, pulling, lifting, and moving up to 40 lbs. 

 

Work Shift: Evening, weekend, and holiday work, including “on-call” times, are required in connection with performances and events. Working shifts may include extended daily hours in connection with performances and events.  Work will exceed 40 hours per week at peak times. A compensatory time program is provided. 

 

Required Materials 

• Cover letter detailing interest in and qualifications for this specific opportunity. 

• Resume/CV 

• 3 work references with their contact information; at least one reference should be from a supervisor.  References will not be contacted without prior approval of the candidate. 

• Work samples may be requested if applicant advances to the interview stage. 
   

• Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes. 
  
  Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. 

​

​

​

​

 

​

​

General Notes 

Texas Performing Arts is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., Texas Performing Arts is an anchor institution in Austin’s arts, cultural, and entertainment landscape. Texas Performing Arts operates venues on the UT campus including Austin’s largest theater, the newly renovated Bass Concert Hall. Its public programs include Broadway in Austin; a curated season of international dance, theater, music and more; and the Texas Welcomes series of national touring artists. Texas Performing Arts is an integral unit of UT’s College of Fine Arts and engages thousands of students across the university every year. 

The University of Texas offers a competitive benefits package including: 

• 100% employer-paid basic medical coverage 

• Retirement contributions 

• Paid vacation and sick time  

• Paid holidays  

This position is eligible for a hybrid Flexible Work Arrangement (FWA) for a combination of on-campus and remote work. FWA arrangements are subject to manager approval and may shift due to changes in business needs.  UT policies on Flexible Work Arrangements are available at https://hr.utexas.edu/current/fwa. 

Texas Performing Arts welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences. We believe inclusivity is critical to fostering excellence in all our endeavors, and we promote diversity in our recruiting, hiring, and retention practices. 

​

Purpose 

Build and maintain a strong staff team by managing and supporting all human resources for Texas Performing Arts. Reporting to the General Manager, the Senior HR Coordinator provides effective HR support that allows Texas Performing Arts staff to to create remarkable performance experiences and life-changing learning opportunities for students. 

​

Salary Range 

$60,000+ depending on qualifications 

 

RESPONSIBILITIES  

Employment Specialist: Coordinate with Texas Performing Arts’ staff supervisors to manage on-boarding, separation, and off-boarding for all employees. Create business process transactions within Workday for these positions, initiating Background Check Authorizations and shepherding I-9 transactions. Administer the Building Access Control System, create lock and key authorizations, and initiate university driver training protocols.  Track the progress of all HR processes within Texas Performing Arts. (15%) 

 

Employee Lifecycle and Employee Relations Specialist for Employees: Maintain all tracking documentation as it relates to the employee lifecycle. Complete tasks with employees as they relate to the onboarding/separation checklists. Develop and maintain consistent onboarding practices for all employees. Manage calendar reminders to supervisors on introductory or new employee status. Check in with supervisors about new employee needs (computer, phones, workspace set-up). As Employee Relations specialist, connect with supervisors and employees to work through interpersonal, structural and workflow concerns. (25%) 

 

HR Executive for Unit: Manage salary, hourly, sporadic/variable and student employee business processes. Work with College of Fine Arts and central University HR contacts as needed. Manage special HR initiatives such as incentive plans, reorganizations and voluntary exit incentives when required. Generate periodic and ad hoc reports for leadership. Develop and document standardized unit-level processes for all aspects of HR. (20%)  

 

Ethical Recruitment and Retention: Create a positive, inclusive, and diverse workspace for current and future Texas Performing Arts’ employees. This includes utilizing excellent customer service and diplomacy. Support transactions in Workday related to recruitment. Support supervisors in best recruitment practices. Place advertisements for searches. Support a culture of continuous growth and learning by overseeing Texas Performing Arts’ staff professional development program including internal, university, and outside learning opportunities. Act as a trusted and proactive advisor to senior leadership on people and culture. Coordinate workplace culture programs such as staff milestone celebrations, holiday activities, and other social activities.  (25%)  

 

Timekeeping: Assist staff with understanding proper timekeeping practices, manages access to electronic timesheets, and work with staff and supervisors. Liaison with central Records office for timesheet troubleshooting. Process On-Demand payments as needed. Manage timesheets regarding leaves of absences for Texas Performing Arts’ staff. (10%) 

 

HR Records: Maintain/improve the confidential, centralized personnel file system for Texas Performing Arts’ employees according to university rules and record retention schedules. Audit and maintain Texas Performing Arts’ positions. (5%) 

 

Perform other related functions as assigned. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described. 

 

Required Qualifications 

• A commitment to promoting a positive, inclusive, and diverse work environment. 

• Knowledge of federal and state employment laws, with special emphasis on hiring/recruitment.  

• Experience managing multiple, conflicting deadlines and priorities. 

• Experience working within a busy office environment with frequent interruptions. 

• Professional demeanor.  

• Strong communication skills and diplomacy.  

• Research and problem-solving skills.  

• Persistence and a passion for learning new things.  

 

The above are typically acquired through a Bachelor's degree and five years of full-time experience in a human resources function. Relevant education and experience may be substituted as appropriate.  

 

Preferred Qualifications 

• Experience interpreting policy for, and eliciting compliance from, individuals at all organizational levels.  

• Staffing or recruitment experience.  

• University of Texas at Austin, Higher Education or State of Texas HR experience.  

• Ability to extrapolate client needs from limited details and provide thorough guidance.  

• Ability to expand upon incomplete information to make good decisions. 

• Knowledge of the Fair Labor Standards Act.  

• Experience using Workday in an HR capacity.  

• Ability to maintain professionalism with frequent interruptions.  

• Pleasant, optimistic demeanor.  

• Bachelor's degree in human resource management and/or SHRM-CP or PHR certification.  

 

Working Conditions 

• Repetitive use of a keyboard at a workstation. Prolonged screen time. 

• Regular and punctual attendance at workplace with flexibility for occasional early morning, evening and weekend work related to performances and special events.  

• Use of manual dexterity. 

 

Work Shift: Evening, weekend, or overnight travel may occasionally be required. 

 

Required Materials 

• Cover letter detailing interest in and qualifications for this specific opportunity. 

• Resume/CV 

• 3 work references with their contact information; at least one reference should be from a supervisor.  References will not be contacted without prior approval of the candidate.

About Texas Performing Arts 

Texas Performing Arts (TPA) is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., TPA is an anchor institution in Austin’s arts, cultural, and entertainment landscape.  TPA operates venues on the UT campus including Austin’s largest theater, Bass Concert Hall. Its public programs include Broadway in Austin; an international season of dance, theater and music; and the Texas Welcomes series of popular artists. TPA is an integral unit of UT’s College of Fine Arts and engages students across the university in creative experiences. To learn more about Texas Performing Arts and this opportunity, please visit https://texasperformingarts.org/about-us/employment. 

 

Why Join Texas Performing Arts? 

This position offers the opportunity to execute the programming of the largest theatrical venue in one of the most exciting arts and entertainment marketplaces in the North America. You will work with a wide variety of artists and projects, from touring Broadway to headlining bands to local artists. Your work will contribute to advancing the arts at the #1 ranked public university in Texas and inspiring audiences in one of America’s fastest growing markets.  

UT Austin provides an outstanding benefits package, including but not limited to: 

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) 

• Voluntary Vision, Dental, Life, and Disability insurance options 

• Generous paid vacation, sick time, and holidays 

• Teachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching funds 

• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) 

• Flexible spending account options for medical and childcare expenses 

• Robust free training access through LinkedIn Learning plus professional development opportunities 

• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards 

Texas Performing Arts welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences.  We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our recruiting, hiring, and retention practices.